Privacy Policy

We use the information collected for the following purposes only:

• To respond to your inquiry or project request
• To discuss, scope, and deliver services you have requested
• To send relevant project updates and communications
• To improve our website and understand how visitors use it
• To comply with legal obligations if required

We do not use your data for unsolicited marketing, spam, or automated profiling.

Genrexa uses minimal, privacy-respecting tracking. We may use the following types of cookies:

You can disable cookies through your browser settings. Disabling analytics cookies does not affect your ability to use the site.

We do not sell, rent, or trade your personal data. Ever.

We may share your information only in these limited cases:

• Service providers who assist us in operating our website (e.g., hosting, email delivery) — they are bound by confidentiality obligations
• Legal authorities if required by law, court order, or government regulation in Pakistan or the relevant jurisdiction
• In the event of a business transfer or acquisition — you would be notified in advance

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes:

• HTTPS encryption on all data transmitted to and from genrexa.com
• Secure, access-controlled servers for storing contact information
• Limiting internal access to personal data on a need-to-know basis

No method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

We retain contact form submissions and related communications for up to 2 years from the date of inquiry, unless a longer retention period is required for an active project or legal obligation.

You may request deletion of your data at any time by emailing contact@genrexa.com. We will process your request within 14 business days.

Regardless of where you are located, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at contact@genrexa.com.

Our website may link to or use third-party services. These services have their own privacy policies and we are not responsible for their practices. Services we may use include:

• Vercel — website hosting and speed analytics
• Email service providers — for sending inquiry confirmations
• OpenAI / Anthropic — for AI-powered features on the site

We recommend reviewing the privacy policies of any third-party services you interact with.

Genrexa serves clients worldwide, including users in the European Union. We are committed to handling your data in accordance with the General Data Protection Regulation (GDPR) where applicable.

Our legal basis for processing your data is legitimate interest (responding to your inquiry) and consent (when you submit a contact form, you consent to us using your data to respond).

EU/EEA users may contact us at contact@genrexa.com to exercise any GDPR rights, including the right to lodge a complaint with a supervisory authority.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically. Continued use of genrexa.com after any changes constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: